Shipping policy

Thank you for shopping with us! We are committed to delivering your order promptly and efficiently. Please review our shipping policy below to understand how we handle the shipping of both pre-made and custom orders.

Processing Time:

• Pre-Made Orders: All pre-made items will be shipped within 7 days of purchase.
• Custom Orders: Shipping times for custom orders depend on product availability and the time required for creation. We will provide an estimated shipping date as soon as your custom order is placed.

Shipping Fees:

• Shipping costs are calculated based on the destination zip code and the weight of the package.
• We aim to choose the most cost-effective shipping method to keep your expenses as low as possible.

Shipping Location:

• All orders are packed and shipped from Nanakuli, Hawaii.
• Please note that shipping times may vary, especially for orders outside Hawaii. We strive to ensure that your order arrives as quickly as possible.

Customer Commitment:

• We are committed to providing excellent service and ensuring that your order reaches you in perfect condition.
• While shipping times may occasionally be longer than anticipated due to factors beyond our control, we will keep you informed and work to resolve any issues promptly.

If you have any questions or concerns, our customer service team is here to assist you.