Terms of service
Welcome to Roksilva Designs & Services!
These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you agree to comply with and be bound by the following terms and conditions:.
Company Details:
Roksilva Designs & Services
Email: shavonsilva@yahoo.com
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1. General
1.1 By using our website and services, you agree to these Terms and Conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or services.
1.2 Roksilva Designs & Services reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the website following any such change constitutes your agreement to follow and be bound by the terms as changed.
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2. Products and Services
2.1 Roksilva Designs & Services offers custom printing and design services, including apparel printing, banner/poster/sticker design, laser engraving and cutting, photo booth rentals, and logo creation services.
2.2 All products and services are subject to availability. We reserve the right to discontinue any product at any time.
2.3 We make every effort to display our products and services accurately. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
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3. Ordering and Payment
3.1 By placing an order, you warrant that you are legally capable of entering into binding contracts.
3.2 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our credit and fraud prevention department.
3.3 Prices for our products and services are subject to change without notice. The price applicable will be the price in effect at the time your order is placed.
3.4 Payment must be made at the time of ordering. We accept payment via major credit cards and other payment methods specified on our website.
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4. Shipping and Delivery
4.1 Orders typically ship within 72 hours. Once your order has shipped, you will receive an email with tracking details.
4.2 Delivery times may vary depending on your location and the shipping method selected at checkout. We are not responsible for any delays caused by unforeseen circumstances or courier delays.
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5. Returns and Refunds
5.1 We offer a 30-day return policy. Items must be returned in their original condition and packaging. Custom and personalized items are not eligible for return unless they are defective or damaged upon arrival.
5.2 To initiate a return, please contact us at shavonsilva@yahoo.com with your order details and the reason for return.
5.3 Refunds will be processed within 14 days of receiving the returned items. Refunds will be made to the original payment method used during the purchase.
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6. Intellectual Property
6.1 All content included on this site, such as text, graphics, logos, images, and software, is the property of Roksilva Designs & Services or its content suppliers and is protected by copyright and other intellectual property laws.
6.2 You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
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7. Limitation of Liability
7.1 To the fullest extent permitted by law, Roksilva Designs & Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the services.
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8. Governing Law
8.1 These Terms and Conditions shall be governed and construed in accordance with the laws of the jurisdiction in which Roksilva Designs & Services operates, without regard to its conflict of law principles.
8.2 Any disputes arising from these Terms and Conditions or your use of our services shall be resolved exclusively in the courts of that jurisdiction.
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9. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Roksilva Designs & Services
Email: shavonsilva@yahoo.com
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By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Roksilva Designs & Services!